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By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.

What are my Shipping Charges?
What is the delivery time?
Public Holidays and distribution centre closures
Can I deliver goods out of Indonesia?
What should I do if I am unable to receive the product at the time of delivery?
What do I do if my question isn't covered here?

WHAT ARE MY SHIPPING CHARGES?
At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Free Shipping is available for standard delivery by a minimum spend of RP 750,000.

WHAT IS THE DELIVERY TIME?
Your order will be delivered within 2 – 5 business days (Jabodetabek Area) or 4 – 14 days for other area depending on your delivery address.

PUBLIC HOLIDAYS AND DISTRIBUTION CENTRE CLOSURES
Please note our distribution center(s) are closed on public holidays in Indonesia.
For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days
Special Notice: Slower delivery may be expected during these periods due to the closure of the distribution center and high demand.

By ordering products on this adidas online store, you agree to be bound by adidas Return and Refund Terms. If you do not agree with any of these Terms, please do not purchase from this adidas online store

What should I do if my product arrives damaged or defective, or isn't what I ordered?
How do I return my Order?
What are the conditions for returning my product(s)?
When will I get my refund?
Can I exchange a product?
Will you refund my shipping / delivery costs if I return my order?
What do I do if my question isn't covered here?

WHAT SHOULD I DO IF MY PRODUCT ARRIVES DAMAGED OR DEFECTIVE, OR ISN'T WHAT I ORDERED?
If you have received a damaged/defective product or products which you did not order, please do not remove any tag or take out the product from the original packaging. Please follow the steps set out below at “How do I return my order?